Melanin Matchmaker Privacy Policy

Melanin Matchmaker Ltd respects the privacy of its users (“you”) and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. This Privacy Policy describes the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures. We encourage you to read this Privacy Policy carefully when using our application or services or transacting business with us. By using our website or application (our “Service”), you are accepting the practices described in this Privacy Policy.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

Personal information we collect

  • Name, gender, children, age;
  • Contact information, including email address;
  • Parental origin, religion
  • Personal preferences, interests and partner requirements
  • Pictures (you may allow us to access your camera or photo album)

Information we receive from others

In addition to the information you provide us directly, we receive information about you from:

Other Users

Other users may provide information about you as they use our services. For instance, we may collect information about you from other users if they contact us about you.

Social Media

You may be able to use your social media login (such as Facebook Login) to create and log into your Melanin Matchmaker account. This saves you from having to remember yet another username and password and allows you to share some information from your social media account with us.

Use of the information we collect and receive

We require this information to understand your needs and provide you with a better service and in particular for the following reasons:

  • To create and manage your App account and/or provide you with a matchmaking service;
  • For internal record keeping;
  • To improve our products and services;
  • To send promotional emails about new products; special offers and other information which we think you may find interesting using the email address which you have provided;
  • To contact you if we think you would be a good match with a member on our matchmaking service;

Data Storage

By using the App you acknowledge that Melanin Matchmaker is an App that operates worldwide. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence.

Geolocation Information

With your permission to enable location services, we can collect your longitude and latitude (geolocation) through a number of means, including Wi-fi access points, GPS and Bluetooth, depending on the device you’re using. This information assists us in identifying your physical location, with which we can personalise the App and increase your interaction with other users around you. The collection of your geolocation may occur in the background even when you aren’t using the services (given your explicit permission to do so). If you want to disable location services, you can do so in the settings of your mobile device. 

Cookies

Cookies are small data files that are transferred to your computer’s hard drive and are basically a tool that that stores information about website visits, identifies you and your preferences each time you visit Melanin Matchmaker, thereby enabling better functionality.

When you visit our website, we may assign your device one or more cookies or other technologies that facilitate personalisation to facilitate access to our website and to personalise your experience.

Our Service Providers

We use trusted third parties to help us operate and improve our services provided to you. We may share your information with these third parties, strictly for the purposes of performing specific functions and providing us with services such as (but not limited to):

  • Data hosting and maintenance 
  • Analytics
  • Customer care
  • Marketing and Advertising
  • Security

Security

We are committed to ensuring that your information is secure.  In order to prevent unauthorized access or disclosure, we put in place certain and suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Children’s Privacy

Although our Service is a general audience Service, we restrict the use of our service to individuals age 18 and above. We do not knowingly collect, maintain, or use personal information from children under the age of 18.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless you have permitted us or are we required by law to do so. We use your personal information to send you promotional information about third parties which we think you may find of interest.

You have the right to the erasure of your personal details. If you wish to have your details erased from our systems, please email us at support@melaninmatchmaker.app

Melanin Matchmaker confirms that all personal data handled and stored by us is done so in strict compliance with The Data Protection Act 2018 – General Data Protection Regulation (GDPR).

The GDPR also gives you the right to lodge a complaint with a supervisory authority, in the UK this is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/or telephone: 03031231113.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual rights under the General Data Protection Regulation.

We may make changes to this Privacy Policy from time to time, so please make sure you check this policy occasionally for any updates.

Residents of California

If you are a California resident, you can request a notice disclosing the categories of information about you that we have shared with third parties for their direct marketing purposes during the preceding calendar year. If you wish to request this notice please email us at support@melaninmatchmaker.app and we will respond within 30 days. To ensure the safety and protection of all users, please provide proof of identity in your request for information.

How to contact us

If you have any questions about this Privacy Policy, please contact us by email at support@melaninmatchmaker.app